Refund Policy

Effective Date: 11 October 2025
Last Updated: 11 October 2025

Please read this policy carefully before making your purchase. By purchasing our courses or masterclasses, you agree to the following terms.

No Refunds – All Sales Are Final

All payments for our online courses and masterclasses are final. We do not offer refunds under any circumstances once a purchase has been completed.

This applies whether or not you have accessed or completed the course content. By proceeding with your purchase, you explicitly agree to this strict no-refund policy.

Digital Content and Your Legal Rights

Important: UK, EU, and Worldwide Customers

Under consumer protection laws in the UK, EU, and certain other countries, you normally have a right to cancel digital purchases within 14 days. However, because our courses provide immediate access to digital content, this cancellation right is waived when you explicitly agree at the time of purchase.

By completing your purchase and ticking the consent box at checkout, you:

  • Acknowledge that you will receive immediate access to the course content
  • Expressly request that the digital content be made available to you immediately
  • Agree to waive your 14-day cooling-off period and cancellation rights
  • Understand that once payment is completed, no refunds will be provided under any circumstances

This consent is required by law in the UK and EU, and applies to customers worldwide.

No Exceptions to This Policy

There are no exceptions to this no-refund policy once payment has been made. We do not offer refunds for reasons including, but not limited to:

  • Change of mind
  • Lack of time to complete the course
  • Failure to finish or pass the course
  • Dissatisfaction with course content or teaching style
  • Technical issues with your device or internet connection
  • Software compatibility issues
  • Inability to use online learning platforms
  • Accidental purchase or duplicate purchase
  • Financial hardship or change in circumstances

Your Responsibility Before Purchase

Review Course Information Carefully

Please ensure you have thoroughly reviewed all course descriptions, learning objectives, available previews, curriculum details, and technical requirements before purchasing. Make sure the course meets your needs and learning goals.

Device and System Compatibility

It is your sole responsibility to ensure that you have access to a suitable device, a stable internet connection, and basic digital skills to navigate and view the course or masterclass content before making your purchase.

We do not provide refunds if you are unable to access the course due to issues related to your device, internet connection, software compatibility, or inability to use online learning platforms.

Before purchasing, verify that you have:

  • A suitable device (computer, tablet, or smartphone)
  • A stable internet connection
  • A compatible and up-to-date web browser
  • The ability to stream video content
  • Basic digital literacy to navigate online platforms

If you are unsure about technical requirements or compatibility, please contact us before making your purchase.

Age Requirement

By purchasing, you confirm that you are 18 years of age or older.

Contact Information

If you have questions about this refund policy before making a purchase, please contact us through the contact form.

Artistic Touch – Nail Training Academy
Based in Dundee, Scotland, UK

This policy applies to all purchases made through artistictouchnailacademy.com